Privacy Promise
At EverCleanTeam, your trust is the foundation of everything we do. Just as we meticulously clean your spaces, we handle your personal information with the same care and precision. This policy outlines exactly how we collect, use, and protect your data when you interact with our services in Pampanga and beyond.
Effective Date & Commitment
This policy is effective as of January 2026. We are committed to transparency: no hidden clauses, no selling your data to third parties, and no unnecessary collection. If you have questions, our team is always available at [email protected] or +63 949 143 1744.
Information We Gather
We collect information only to serve you better. Think of it as the essentials needed to schedule your appointment and deliver exceptional results.
-
Contact Details: Name, email, phone number, and address for scheduling and service delivery.
-
Service Preferences: Type of cleaning, frequency, special requests (e.g., pet-friendly products), and property details.
-
Payment Information: Securely processed via third-party gateways; we do not store full credit card numbers.
-
Website Usage: Basic analytics to improve our site (pages visited, time spent) without tracking personal identity.
How We Use It
Your data powers a seamless experience—from confirming your booking to ensuring the right team arrives with the right tools.
Scheduling & Communication
Send confirmations, arrival alerts via SMS, and follow-up quality checks.
Service Improvement
Analyze feedback to train teams and refine our cleaning protocols.
Legal Compliance
Maintain records for insurance and local business regulations in Pampanga.
Security & Data Protection
We treat your information like we treat your home—locked down, monitored, and respected. Our security measures are designed to prevent unauthorized access, disclosure, or loss.
Encrypted Storage
Data at rest is encrypted using industry standards.
Access Controls
Strict role-based permissions for staff access only.
Regular Audits
We review our practices quarterly to stay ahead of threats.
Third-Party Sharing
We do not sell, trade, or rent your personal information. Limited data may be shared with trusted partners only for operational purposes (e.g., payment processing, SMS delivery), bound by strict confidentiality agreements.
Your Rights & Choices
You own your data. We simply borrow it to serve you. Here’s how you can control it:
- • Access: Request a copy of the information we hold about you.
- • Correction: Ask us to fix any inaccuracies immediately.
- • Deletion: Request removal of your data after service completion (retention for legal reasons may apply).
- • Opt-Out: Unsubscribe from marketing emails via the link in every message.
Contact Our Privacy Lead
For any privacy concerns or requests, reach out directly. We respond within 48 hours.
Include your full name and property address for faster verification.
Changes to This Policy
We may update this policy as our services evolve. Material changes will be communicated via email or a prominent notice on our website. The latest version will always be available at evercleanteam.cc/privacy-policy.php. We encourage you to review it periodically.